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500th Post: How Technology Is Changing The Double Glazing Industry

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Double Glazing Blogger: 500th Post: How Technology Is Changing The Double Glazing Industry

Sunday, February 13, 2011

500th Post: How Technology Is Changing The Double Glazing Industry

Technology over the past few years has advanced at an incredible rate. And what's more, we have embraced it so much so that if the technologies we have integrated into our lives so completely disappeared, we would find working a much more difficult task.


Probably the biggest focus of our energies at the moment is the internet. As little as ten years ago most companies would have thought the necessity of a company website to be little more than hype. But now in a world of instant information, if you aren't on the internet in the smallest way your going to be left behind very quickly. The old ways of customers looking through their Yellow Pages, Thomson or BT Phonebook for window companies has all but now gone. 


But the internet hasn't just changed the way customers look for installation companies. The relationships between installers and their suppliers has begun to change too. Take for example companies being able to order their products online, just like you can with Door-Stop's composite doors. 10 years ago, being able to specify the finest details of a door and turn it into an order online would have been inconceivable. But with the ever expanding software capabilities and speed improvements, this is now possible, and threatens to change the whole world of ordering windows and doors. I know other companies are close to setting up similar online ordering systems.


Along with the development with the internet, the way in which we can access the internet, namely the devices now available. As the internet grew and developed, phones turned into smart phones and had the capability of displaying full web pages on touch screens. Again this has made it much easier for customers to search for what they want while they are on the move. And it's not just phones. There are iPods, the very successful iPad, and all laptops with wireless internet capability. I can now order a door online, travelling on a train across Siberia...if I felt the need to do so! Again, this demonstrates how far the industry has come with the help of technology and the internet.


But it's not just the internet that has made working with windows easier. We now have laser guided measuring tools, CAD conservatory drawing software, doors that now open and lock without keys, and all the every improving manufacturing equipment. The industry must be applauded for the way it has embraced new technological advances and used them to their fullest advantage. I suspect that over the next ten years there are going to be many more changes, bringing many more new gadgets and online improvements which will shape the way the double glazing industry operates.

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4 Comments:

Anonymous NickD said...

I think technology has definitely made things better for all of us, particularly how productive we can be nowadays using our smarphones, ipads etc.

I for example use my ipad as a work tool and am finally able to carry all the fabrication manuals with section drawings (and you'll know how big they are in the old ring binders), colour charts, photographs and a whole array of technical information which in the past would have filled up my car boot.

Not only that but I can make this information available to others instantly by online sharing, email etc.

However the internet has also made information much more widely available to the end user as well. They dont have to take us at our word any more, they can research everything we tell them as professionals. As such we need to be working much more professionally aware that the consumer has much more information at their disposal than ever before.

As you say, the old days were Yellow Pages, recommendation and Thomson Local, and things did stay very local. Now technology has enabled other companies to be accessible and for window companies to work in geographical areas they would previously have stayed away from. This has probably increased competition in our local areas as well.

Technology is a wonderful thing and we must not stand still either.

Congrats on your 500th post too.

February 14, 2011 at 8:13 PM  
Blogger Double Glazing Blogger said...

Thanks NickD!

Your right, because the consumer now has access to just about as much info as we do, we can't be complacent, we have to be right on the money from the start or we could be made to look a bit silly!

I'm holding out for the iPad 2, just need to know how much it's going to be and when it's going to be out. When I get my hands on one I'll be putting as much as I can on there, cut out as much paper as possible.

February 14, 2011 at 9:42 PM  
Anonymous NickD said...

you're going to love it. those who dont "understand" it or call it a big iphone blah blah. Its not that. I dont play games on it, i use it as a work tool, its far more manageable in the car when you want to fire out a quick email or respond to one. Even better i use software like Logmein to physically log into my computer on the desk and it just makes you so much more productive.
Soon as you get one, you'll see! :)

Im guessing as a retail sales guy you'll want to have loads of images of installations, section drawings, pictures of the various handles, hardware, door panels, all that kind of stuff you'll be able to have on there and show your customers.

Nick

February 15, 2011 at 9:56 AM  
Blogger Double Glazing Blogger said...

Yeah I want to put as many images of installations and product options on as possible. I imagine it would be a lot better than flicking through brochures with customers! I've used my mates a few times and got used to it straight away, so I don't think I would have any problems in using any of the functions on there.

Though I would have the odd game on there when I have a bit of spare time!

February 15, 2011 at 10:21 AM  

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