Double Glazing Blogger: Quality Counts 2

Friday, March 18, 2011

Quality Counts 2

I've been sent another image by the sender who sent me the first image on the Quality Counts post:

According to the sender, there are over 50 of these foil tears across the installation. Along with:

The sender has said they will let me know the outcome of these issues.

Again, opinions on these images are welcome!

Labels: customer service, customer stories, terrible installation

20 Comments:

Anonymous said...: Must be a fault with the foil or damaged in manufacture.But where's quality control? I'd reject them personally.; March 18, 2011 at 2:07 PM
Anonymous said...: Drill has caught gasket on fixing.They looked like pvc sliders on 1st photo dgb; March 18, 2011 at 10:35 PM
Anonymous said...: How not to do it !; March 19, 2011 at 5:10 PM
Anonymous said...: If you are using a service such as hiring a builder or using a mechanic then you are covered by the Supply of Goods and Services Act 1982. This means that any goods supplied must be of satisfactory quality and any service you buy must be:

carried out with reasonable care and skill

carried out within a reasonable time and at a reasonable charge (if no charge is agreed in advance)
(a)fitness for all the purposes for which goods of the kind in question are commonly supplied,
(b)appearance and finish,

(c)freedom from minor defects,

(d)safety, and

(e)durability.; March 22, 2011 at 4:21 PM
Anonymous said...: Well! none of the above appears to have been carried out; April 3, 2011 at 8:56 AM
Anonymous said...: Companies who do this sort of poor work don't stay in business for long. The sad thing is ,they start up again and carry on with the same standards. Correction,without standards.; April 4, 2011 at 8:09 PM
Anonymous said...: Could this have been done by our itinerant friends in unmarked vans?; April 5, 2011 at 8:37 AM
Anonymous said...: Mode of transport questionable.Could have 4 legs.; April 6, 2011 at 9:08 AM
Anonymous said...: obviously an end of line inspection has never been done; April 8, 2011 at 10:34 AM
Anonymous said...: If these cowboys fail to rectify things within a reasonable time your local Local Trading Standards will intervene on your behalf.; April 12, 2011 at 10:02 AM
Anonymous said...: I've seen some rough installations in my time but this goes to no. 1, especially with lies about bricks breathing.; April 13, 2011 at 7:36 AM
Anonymous said...: so there are three torn seals as well as loads of other faults.sad outfit; April 13, 2011 at 10:52 AM
Anonymous said...: any damage would compromise the product,it's longevity, warranty, not to mention it's appearance.
'has sufficient care and skill been taken installing the windows?
is the productas per desciption in the manufacturers catalogue?; April 14, 2011 at 9:11 AM
Anonymous said...: FOIL TEARS ARE SO OBVIOUS THE INSTALLER/FITTERS SHOULD HAVE REJECTED THEM.NO WAY WOULD ANY HONEST FIRM FIT THESE.; April 15, 2011 at 8:28 AM
Anonymous said...: plenty of swarf and muck there.don't they clean up?; April 15, 2011 at 8:34 PM
Anonymous said...: 0NLY FINANCIALLY; April 17, 2011 at 1:30 PM
Anonymous said...: That ain't really funny pal.some old mans been ripped off and double glazings being given a bad name; April 18, 2011 at 8:58 AM
Anonymous said...: COWBOY INSTALLERS enough said; April 19, 2011 at 8:45 AM
Anonymous said...: I bet watchdog would take this up.especially as there is phographic evidence; April 20, 2011 at 6:24 PM
Anonymous said...: zero quality control where windows made, and terrible installer = recipe for disaster.; April 23, 2011 at 9:51 AM

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Friday, March 18, 2011

Quality Counts 2

20 Comments:

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