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Double Glazing Blogger: Quality Counts 3

Thursday, March 24, 2011

Quality Counts 3

This evening I have been sent two more images from the same installation as pictured in my other posts Quality Counts and Quality Counts 2.



If these were one off problems on separate installations then perhaps this wouldn't be so bad, but, as the sender tells me, these are all on the same installation.

You can have the best product in the world, but if they aren't fit right and finished off well, it can ruin an installation.



According to the sender of this image, the reason given by the company for bare bricks and no lintel was that this was to 'let the bricks breathe'.


Dear me.




In his email, the sender says that this is showing damaged foil, badly touched up.

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30 Comments:

Anonymous Anonymous said...

looks as though secondhand windows are being sold as new. Should have a name and shame section.Stuff like this drags the industry down.

March 25, 2011 at 9:07 AM  
Anonymous Anonymous said...

Looks like the window is able to breathe too.

March 25, 2011 at 2:07 PM  
Anonymous Anonymous said...

I'd contact Cowboy Builders or Watchdog.These people should be exposed.

March 25, 2011 at 7:13 PM  
Anonymous Anonymous said...

Breathing bricks.....whoever said that sounds like a right brick.

March 28, 2011 at 8:53 AM  
Anonymous Anonymous said...

Get a surveyor. He will go over the installation with a fine tooth comb.You will be given a detailed report with photographs.Well worth the expense.It can then be used in court if necessary.Sometimes this is the only route in a case like this.

March 30, 2011 at 9:01 AM  
Anonymous Anonymous said...

Contact your local newspaper and give them the publicity they deserve.
At least it may prevent other people having problems with them.

March 31, 2011 at 10:16 AM  
Anonymous Anonymous said...

I wonder if this has a ten year guarantee

April 1, 2011 at 8:42 PM  
Anonymous Anonymous said...

Wouldn't be worth anything if the installation is incorrect and foil torn.

April 2, 2011 at 9:40 AM  
Anonymous Anonymous said...

Just wondering if the installer is Fensa registered.

April 3, 2011 at 8:53 AM  
Anonymous Anonymous said...

Fensa is not concrned with faulty intallations. They'd tell you to contact trading standards etc.

April 4, 2011 at 9:59 AM  
Anonymous Anonymous said...

It can only be one of 2 things,faulty profiles or manufacturing faults.Simple process of elimination.Although in my experience the latter is the most likely reason.If there was quality control,however poor,the faults would have been spotted.

April 6, 2011 at 8:59 AM  
Anonymous Anonymous said...

yep,looks like foil's been torn when frame made. maybe untrained staff used

April 7, 2011 at 4:36 PM  
Anonymous Anonymous said...

these are the standards for others not to follow.

April 8, 2011 at 10:30 AM  
Anonymous Anonymous said...

Just been having a good look at the breathing bricks. Can't see any gills.What a stupid thing to say.?

April 9, 2011 at 9:01 AM  
Anonymous Anonymous said...

Any one who has double glazing installed can have it inspected by the Local Building Control office. This may be the best option in a case like this.

April 11, 2011 at 11:36 AM  
Anonymous Nige said...

The building inspector will only tell them if the jobs up to Building regs. They can`t do anything about it being a rough job.
Have they tried talking to the company that fit the windows. It can`t be happy with the work and bad press it`s getting....
If GB had the nerve to name and shame that could get things moving :-)

April 11, 2011 at 12:42 PM  
Anonymous Anonymous said...

Trading standards is best route. Also plenty of sites you can put reviews on.Local press might print a story if it's really bad work, which it seems to be.

April 11, 2011 at 4:35 PM  
Anonymous Anonymous said...

You're only as good as your last job. And that looks pretty bad.

April 11, 2011 at 4:45 PM  
Blogger Double Glazing Blogger said...

Nige - the customer has said that the company was due to undertake remedial work March 24th, but it as of yet hasn't been done. And they've also told me to tell you that they want to give the company a chance to rectify their work.

I don't want to name and shame on here right now, I always end up in hot water when I do!

April 11, 2011 at 6:38 PM  
Anonymous Anonymous said...

Lets hope the customer posts the whole story on here. I'm sure we will be shocked by what he has to tell.

April 12, 2011 at 9:58 AM  
Blogger Double Glazing Blogger said...

I've been given the story up to now by the customer, but my laptop is sturggling with the internet today so I will have to post what they sent me when I get home later on today!

April 12, 2011 at 2:01 PM  
Anonymous Anonymous said...

Sh.te job. Only sh.te firms do this work.

April 13, 2011 at 7:31 AM  
Anonymous Anonymous said...

someone has seen the tears and touched 'em up.look a very crappy job.

April 15, 2011 at 8:32 AM  
Anonymous Anonymous said...

DGB any more info on this terrible installation

April 18, 2011 at 9:00 AM  
Anonymous Anonymous said...

this is atrocious.the customer must take legal action before these buggars disappear

April 19, 2011 at 8:30 AM  
Anonymous Anonymous said...

workmate has shown me this. in 28 years in the game i've never seen anything as bad. and as for breathing bricks?

April 20, 2011 at 7:46 AM  
Anonymous Anonymous said...

I doubt if these folk will make any goodwill calls to check out if the customer is happy with his new windows.

April 20, 2011 at 4:58 PM  
Anonymous Anonymous said...

bricks need to breathe - someone is coming out with right porkies. Who in their right mind would say that to a customer

April 23, 2011 at 9:54 AM  
Blogger Unknown said...

love all the comments about quality and standards, and fensa, and doing the right thing, yet 90% of double glazing companies fit std euro cylinders into doors that are being snapped and entry gained in seconds... tlak about double standards!!

May 6, 2011 at 3:06 PM  
Anonymous Anonymous said...

There's a good point made here,but it only becomes a double standard if the customer is unaware of the pros and cons re. security.Many customers are happy to go for better locks for their own peace of mind.
Double stanards is more appropriate for a company that tries to rip OAP's off,which is what this post is all about.

May 9, 2011 at 8:27 AM  

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