Making A Stand

There are a lot of 'yes men' in our line of work. Those who say yes to things, but have no intention of following through on their promises.


Take FENSA for example. It was alerted to them that there was a company selling their certificates for £80 a piece. It was totally against their ethical code and when they spoke to me about it they said they would investigate, find the company and rectify the issue. So far I have heard absolutely nothing! Selling these certificates for such a large amount of money really does abuse the trust and faith of the customer in that company. Hence it was an issue I felt strongly about.


Then there is the GGF. The Green Deal is being threatened to be swallowed up by massive UK chains entering the double glazing industry for the first time, Tesco and Homebase for example. Weeks and weeks ago they promised that every company, no matter how big or small they were, would be able to have good access to the benefits the new scheme would bring. They said they had plans either in place, or being developed to make sure the boost would be shared equally. Again, so far, other than a debate about the scheme, I've heard absolutely nothing, despite the GGF assuring me they would be working hard to make sure we would all see a benefit.


So, FENSA and GGF. What are you going to do about it? This is a challenge to both of you. Either email me, or come on here and show how you are going to sort out the issues I've mentioned above. I won't let this drop and I won't let this go away. Both are important issues in my opinion and both deserve a speedy resolution.

Homebase Windows!

Here's the 'I told you so' moment!

As well as Tesco launching their own double glazing company, Homebase have now decided to enter the fray and have also launched their own double glazing service.

Having a very quick look through their online brochure, it looks relatively well set out, clear - easily explaining the order in which a customer can go about ordering their new windows. They make it clear which products are what and the brochure itself has a fresh and modern look to it. I was also particularly impressed with the price on the very back page. They quote £2900 including VAT for four casement windows and an entrance door. This to me is what four windows and a door should be being priced at, given the economic conditions right now.

So, both Homebase and Tesco look to be similarly priced, both with slick and professional sites (though Tesco's is more in-depth, but given time I'm sure Homebase will expand their site also), so look set to go head to head once the Green Deal is implemented in just eleven months time.

If you're involved in any way with these two giants of the commercial world, this is probably good news, especially if you're the companies supplying the windows and doors to them. However if you're one of the 14,000+ specialist double glazing companies in the UK hoping to get a slice of the Green Deal pie when it's put in place, it's probably just become a little harder to make the most of it. The whole reason why these companies, which have never ever sold windows before until now, are now selling them know that once the Green Deal starts, there's probably going to be a pretty sizable boost coming to the double glazing industry and they want to make the most of it. Problem is, most of us will most likely be shoved out of the way in the mean time.

Message to the GGF: don't let the commercial juggernauts swallow up what could be a potential big boost for the genuine double glazing community.

Homebase, according to their website, claim to be FENSA accredited installers. Though it's more than likely that they will be using a home improvements company, like Tesco use AJWD, to install the windows on their behalf.

As I get to know more details about this I will post them on here!